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Privacy Policy

GxPeople Global (“we”, “us”, or “our”) is a company registered in England & Wales 12575319. We are committed to protecting the privacy of our candidates, clients and users of our website. We collect, use and store your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and any other applicable laws.


What personal data do we collect about you?

We collect different types of personal data depending on whether you are a candidate, a prospective candidate, a client, a supplier or a user of our website.

Candidates
When you register with us as a candidate to find a job, we typically collect the following personal data from you:

  • Your name, contact details (such as email address and phone number) and information from your CV (resume), such as your work history and skills.
  • Where permitted by law, we may also collect information relating to your health (for example, disability information for reasonable work adjustment purposes), diversity information, including race, ethnic origin, sexual orientation and religion (for equal opportunity monitoring purposes) as well as details of any unspent criminal convictions.

We may also collect personal data about you from third parties, such as referees, former employers, educational institutions, credit reference agencies, publicly available sources such as LinkedIn and social media sites, partners who have provided your CV and who have engaged with you as part of a job application or who have given feedback on your CV.

Prospective Candidates
We typically collect your name, contact details and professional biographical details (such as your job title and industry) from publicly available sources such as LinkedIn and social media sites, so that we can contact you if we think you may be interested in our work finding services at a future date. We may also obtain your personal data through another candidate or an employer who recommends you as a contact.

Prospective Business Clients
We typically collect your contact details (such as email address and phone number) and data relating to your function or position in your company in order to establish commercial relationships with your company.

Users of our website
When you visit our website, we typically collect the following personal data such as your IP address and other data about your device, data about your engagement with our website or apps such as the pages you view, information about your use of cookies and similar technologies.

Clients
We typically collect the following personal data about you:

  • Your name, job title and contact details.
  • Data about our communications with you, newsletters or other content we have sent to you.
  • Data about your feedback on our services.
  • Data about your candidates and our interactions with them, such as when we provide you with a CV and you engage with the candidate.

Suppliers
We typically collect your name and contact details as a business contact for your organisation.

How we use your personal data
We use your personal data for a variety of purposes, including:

Candidates

  • To provide you with work finding services.
  • To communicate with you about your application for a job and any other relevant matters.
  • To enable you to upload your CV and apply for jobs.
  • To create a candidate profile for you.
  • To monitor equality and diversity.
  • To provide you with interviewing and salary advice.
  • To send you direct marketing for the purposes of informing you about job opportunities, industry reports and insights, events, promotions and competitions.
  • To run targeted and relevant banner advertising on our website and within your social networks to present you and people like you with jobs and content that we believe will be of interest.
  • To measure the effectiveness of our ad campaigns and improve our marketing strategy.

Prospective Candidates

  • To determine if you may be interested in our work finding services.
  • To contact you and find out if you are interested in our services.

Prospective Business Clients

  • To establish commercial relationships with your company.
  • To contact you about services we believe may be of interest to your company.

Users of our website

  • To improve and personalise your experience when you use our website. 
  • To personalise advertising you receive from us.

Legal Grounds for Processing Your Personal Data
We comply with the UK General Data Protection Regulation (UK GDPR) and any other applicable laws when processing your personal data. Here are the legal grounds we rely on to process your personal data:

Performance of a contract: When you enter into a contract with us, we need to process your personal data to fulfil our obligations under the contract, such as providing you with work finding services or responding to your queries.

Compliance with a legal obligation: We may need to process your personal data to comply with legal or regulatory obligations, such as reporting on equal opportunities or verifying details about your qualifications.

Legitimate interests: We may also process your personal data when it is in our legitimate interests to do so, as long as those interests are not overridden by your interests or fundamental rights and freedoms. This includes:

  • Providing our services to you effectively.
  • Responding to your requests and enquiries promptly.
  • Improving the performance of our website and user experience.
  • Informing you about our services, including job opportunities, industry reports, and events.
  • Ensuring that our operations are conducted in an efficient and effective manner.
  • Providing satisfaction surveys to improve our services.
  • Contacting potential clients to establish business relationships.

We have conducted a legitimate interest assessment to ensure that our interests are not overridden by your rights.

Consent: In some cases, we may ask for your consent to process your personal data for a specific purpose, such as managing your marketing preferences or conducting surveys. You have the right to withdraw your consent at any time.


Your rights in relation to your personal data

You have rights under UK and EU data protection laws which include:

  • Access your personal data.
  • Request that we rectify or delete your personal data.
  • Object to our processing of your personal data.
  • Restrict our processing of your personal data.
  • Receive your personal data in a structured, machine readable format.
  • Port your personal data to another controller.

To exercise any of your rights, please contact us using the details below.


Automated Decision Making

We do not make decisions based solely on automated processing, meaning that we always involve human decision-makers in the process of evaluating candidates for roles.

We use intelligent search technology to filter through applications for jobs we advertise. This allows us to enter relevant keywords, such as years of experience or field of practice, and identify a smaller pool of candidates who appear to be most suitable for the role. However, a recruiter always reviews this process.


Who we share your personal data with

In certain circumstances, we will share your personal data with the following parties:

Clients
If you are a candidate, we will share your personal data with clients who have vacancies for jobs which you are interested in. This is to enable us to match you with suitable job opportunities and to assist clients in finding the best candidates for their roles.

Third-party service providers 
We may also share your personal data with third-party service providers who provide services to us, such as:

  • Employment reference and qualification checks: We may use third-party companies to conduct checks for candidates.
  • Criminal convictions checks: If required by law, we may share your personal data with third-party companies to conduct criminal convictions checks.
  • Third-party sources: We may verify details you have provided from third-party sources, such as your CV, social media profiles, or public records.
  • Psychometric assessments: We may use third-party companies to conduct assessments or skills tests to assess the suitability of candidates for roles.
  • Data hosting: We may store your personal data on servers hosted by third-party companies.
  • Professional advice: We may share your personal data with professional advisers, such as lawyers or accountants.
  • Data analytics: We may share your personal data with companies that provide data analytics services to us.
  • Business technology systems testing: We may share your personal data with companies that carry out testing and development work on our business technology systems.
  • Surveys and competitions: We may share your personal data with companies that administer surveys or competitions on our behalf.
  • Communications: We may share your personal data with companies that assist us to communicate with you, such as email marketing companies or customer relationship management (CRM) providers.
  • Direct marketing: We may share your personal data with companies that provide direct marketing services to us.

We contractually require minimum standards of confidentiality and data protection from all of our third-party service providers.

Other disclosures
In addition to the parties listed above, we may also disclose your personal data:

  • If we are legally required to do so, we may disclose your personal data to comply with a court order, subpoena, or other legal process.
  • To law enforcement agencies, regulators, or other government officials. We may disclose your personal data if we are required to do so by law or if we believe that it is necessary to protect our rights or the rights of others.
  • To the new business owners and their advisers in the event of a re-organisation, merger, sale, joint venture, assignment, or other transfer or disposition of all or any part of our business: If we sell or transfer part of our business, we may disclose your personal data to the buyer or transferee.


Keeping your personal data secure

We take steps to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. These steps include:

  • Using appropriate technical measures, such as firewalls and encryption.
  • Restricting access to your personal data to authorised personnel only.
  • Training our employees on data protection and privacy.
  • Implementing procedures for dealing with data breaches.


How long we hold your personal data for

We will only hold your personal data for as long as is necessary for the purposes for which we collected it. This means that we will hold your personal data for as long as:

  • We are providing services to you.
  • We need to comply with our legal obligations.
  • There is a legitimate business reason to do so.

For example, if you are a candidate, we will hold your personal data for the duration of our business relationship with you and beyond, as we often support candidates with job placements over many years and potentially throughout their careers.

We will review our retention periods regularly and delete your personal data when it is no longer needed.


How to contact us

If you have any questions about this privacy policy, the way we process your personal data, or would like to exercise any of your rights, please contact us using the following methods:

Email: enquiries@gxpeople.com
Telephone: +44 20 3637 4393
Website: https://www.gxpeople.com/  

If you have unresolved concerns, and you live or work in the UK or believe that a personal data breach happened in the UK, you have the right to complain to the UK Information Commissioner’s Office who can be contacted at:

Telephone: 0303 123 11113
Website: https://ico.org.uk/make-a-complaint/ 
Post:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

If you live or work outside the UK, or you have a complaint concerning our activities outside the UK, you may prefer to lodge a complaint with a different supervisory authority. A list of relevant authorities in the EEA can be accessed here.


Changes to our Privacy Policy

We may change this privacy policy at any time. If we do so, we will post updates on this site.